Service Delivery Policy
Last updated: July 2026
Digital Services Only
MakandaaX (OPC) Pvt Ltd provides digital services and software solutions only. We do not sell or deliver any physical products. All our services are delivered electronically.
Scope of Services
MakandaaX delivers professional technology services including but not limited to:
- Software development and web applications
- Mobile application development
- AI and Machine Learning solutions
- SaaS platform development and hosting
- Cloud infrastructure and DevOps services
- Digital marketing and SEO services
- Business registration and compliance services (documents delivered electronically)
Service Delivery Method
Digital Delivery: All deliverables including source code, documentation, designs, and reports are delivered electronically via email, cloud storage, or secure project management platforms.
Access Credentials: For SaaS services, hosting accounts, and cloud infrastructure, you will receive secure access credentials via encrypted channels.
Business Registration Documents: For business registration services, digital copies of registration certificates and documents will be provided. Physical copies, if required by government authorities, will be dispatched to your registered address directly by the concerned authority.
Delivery Timeline
Service delivery timelines vary based on the project scope and complexity:
- Simple Websites: 2-4 weeks
- Web Applications: 4-12 weeks
- Mobile Applications: 8-16 weeks
- Enterprise Solutions: 12-52 weeks
- Business Registration: 1-4 weeks (varies by registration type)
Specific timelines are agreed upon in the project proposal or contract.
No Physical Product Delivery
MakandaaX does not sell, ship, or deliver any physical products. Our services are entirely digital in nature. Any hardware recommendations or third-party products mentioned in our proposals are for reference only and should be procured directly from authorized vendors or retailers.
Prasad Delivery (Shiv Shakti Dham)
For prasad delivery services under our Shiv Shakti Dham brand, physical prasad items may be delivered to your address within India. Delivery timelines for prasad orders typically range from 3-10 business days depending on your location. Tracking information will be provided via email or WhatsApp once dispatched.
Contact for Delivery Queries
For any questions regarding service delivery or to check the status of your project:
Email: makandaax@gmail.com
Phone: +91 9155569393
WhatsApp: +91 9155569393